BLACE FAQs

Getting Started

• I am planning an event. How do I use Blace?
• What does “starting at pricing” mean?
• What is Blace?

Account Management

• My inquiry was declined? What should I do next?
• Can I edit my event details after I submit an inquiry?
• Where can I view my event inquiry?

Venues & Vendors

• I already have a venue (ie. my home, another venue, etc.). Can I just book a vendor?
• Can I leave a review for a vendor or venue?
• What does it mean when a venue has an exclusive vendor?
• A venue that I’m interested in has a preferred or exclusive vendor, but I would like to use a different company. Is this possible?
• What does it mean when a venue has preferred vendors?
• Can I message a venue or vendor directly?

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Billing & Payments

• I received a proposal for a vendor or venue and feel that the cost is too high, what should I do?
• What payment methods are accepted on BLACE.com?

Help & Support

• What should I do if a venue is not available on the date I need?
• I submitted an inquiry to a venue or vendor and haven’t received a response. What should I do?
• I received an error message? What should I do?