ABS Vendor Amenity Portal FAQs

Getting Started

• How do I create an account?
• What is Blace?

Account Management

• I need to cancel my services. What do I do?
• Can more than one person in my office sign up for an account?
• How do I reset my password?

Vendors

• How does BLACE decide which vendors to list on the site?
• How do I know if my vendor is pre-approved for entry into the building?
• What if I want to book a vendor for an event outside of my office?
• I see a vendor I want to use. What now?

Billing & Payments

• What payment methods are accepted?
• How and when will I receive the payment link?
• What is the process for refunds/cancellations? 

Help & Support

• I received an error message? What should I do?